Taupe Hat Systems

Poor salespeople. I dislike the profession in general, and tend to not have much mercy when dealing with them.

Subject: Product Inquiry / Cable TV

Hi,

I'm comparing Charter Cable against the competition, which in this area is pretty much the satellite services. Given what I see thus far, I'll probably go with Charter so long as the following two requirements can be met. If they can't, I'll just go with the competition.

Requirements:
1) All billing and support websites must be fully usable using operating systems and browsers other than Idiot Exploiter on Windows (err, that's Microsoft® Internet Explorer in case you lack a sense of humor). Specifically, I will be handling billing using Firefox on Linux and Mac OS X, and occasionally Safari on the Mac. IE is no longer supported on Mac OS, and this is a Good Thing as it was long in the tooth when MS finally dumped it. It is not currently and will not be installed on my Mac. IE on Linux would be amusing, but doesn't seem likely.

2) I require a package that does not involve any money at all going from me to Fox News Channel, even tangentially. Those filthy swine don't get my money. Ever.

I look forward to an affirmative response to both requirements soon so that we can begin doing business.

Cheers,
Mike

Reply follows. Note that they're full of shit - the competition does indeed offer FNC-free television programming.

Thank you so much for contacting Charter Communications. I would be glad to assist you in the best manner possible. It appears that the website is Netscape compatible and therefore Firefox able. Unfortunately the second requirement is one you will not be able to get around with any provider as Fox and its affiliates are part of pretty much all services.