Caveat: This is assuming OS X 10.3.x, but 10.2 is similar. If you're on 10.0 or 10.1, it's really worth your while to upgrade. No help here for 9.x. Also, I had the same model Actiontec device before, and it was horribly flaky - to the point that I used my old base station instead of it. It's worthwhile to verify that it's working with a device you better understand before attempting to connect to a non-existent signal. I believe there's a firmware upgrade available for that modem - check with Qwest to see. This DSL modem is the most likely cause of your problem.
Yes, it's hard to spell, but it's what keeps a roof over my head. This blog is all about tech. Yeah, I didn't spell it out.
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